Selasa, November 02, 2010

delegation...

6 steps of effective delegation

1. Prepare beforehand.

2. Clear define the task to be completed. Be specific. Ask the person to whom you delegating to repeat the information back to you to ensure that he or she fully understands.

3. Clearly outline the time frame within which the delegated task must be completed.

4. Define the level of authority he or she is to use with this task:
                   Level one : The authority to RECOMMEND
                   Level two : The authority to INFORM and INITIATE
                   Level three : The authority to ACT


5. Identify checkpoints when you will meet with the delegatee to review progress and offer guidenace, if needed. Schedule these meetings frequently at first, taper off as you see the task being mastered.

6. Hold a debriefing session to discuss what went well, what could have been improved, and what has been learned.


TQ: Source - The Six Steps of Effective Delegation

0 Comments: